Privacy Policy, Cookies and Website Terms

Introduction

Collecting personal information

 Using personal information

    1. administer our website and business;
    2. personalise our website for you;
    3. enable your use of the services available on our website;
    4. send you goods purchased through our website;
    5. supply to you services purchased through our website;
    6. send statements, invoices and payment reminders to you, and collect payments from you;
    7. send you non-marketing commercial communications;
    8. send you email notifications that you have specifically requested;
    9. send you our email newsletter (Charisma Insights, Insights from Nikki), if you have requested these (you can inform us at any time if you no longer require the newsletter);
    10. send you marketing communications relating to our business which we think may be of interest to you, by post or, where you have specifically agreed to this, by email or similar technology (you can inform us at any time if you no longer require marketing communications);
    11. deal with enquiries and complaints made by or about you relating to our website;
    12. keep our website secure and prevent fraud;
    13. verify compliance with the terms and conditions governing the use of our website

Disclosing personal information

    1. to the extent that we are required to do so by law;
    2. in connection with any ongoing or prospective legal proceedings;
    3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk);
    4. to the purchaser (or prospective purchaser) of any business or asset that we are (or are contemplating) selling; and
    5. to any person who we reasonably believe may apply to a court or other competent authority for disclosure of that personal information where, in our reasonable opinion, such court or authority would be reasonably likely to order disclosure of that personal information.

International data transfers

Retaining personal information

    1. to the extent that we are required to do so by law;
    2. if we believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
    3. in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).

Security of personal information

Amendments

How we use cookies

Your rights

Third party websites

Updating information

Data protection registration

Our details

Website Terms and Conditions

    1. The content of the pages of this website is for your general information and use only. It is subject to change without notice.
    2. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
    3. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
    4. This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
    5. All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
    6. Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
    7. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
    8. You may not create a link to this website from another website or document without Audience with Charisma’s prior written consent.